Frequently asked questions

Jenexo is an online directory dedicated to junk removal. We bring together professional hauling crews across the United States, Canada, and the United Kingdom so you can compare services, coverage areas, reviews, and contact details in one place — then contact the company you like directly, with no middleman.

Yes. Searching, browsing profiles, reading reviews, and contacting businesses through Jenexo are completely free for customers. Junk removal companies pay a subscription to keep their profile listed, which is how we keep the platform running without charging you anything or adding fees to your job.

Use the search bar at the top of the site or explore the map and enter your city, town, or postcode. Jenexo shows you the junk removal companies operating closest to you first, so you can quickly compare nearby crews instead of calling around blindly.

Jenexo currently lists junk removal businesses across the United States, Canada, and the United Kingdom. Coverage keeps growing as new local crews join, so if your area looks empty today, check back soon — or send us a message and we will help you find a crew.

Every business profile includes the details the company chooses to publish, such as phone number, email, service areas, rates, photos, and team information. You reach out directly by phone, email, or the quote form on their profile — Jenexo never sits between you and the company.

Every listing brings together company details, services, coverage areas, Google reviews, ratings, and review counts.

Most crews remove furniture, mattresses, appliances, electronics, exercise equipment, yard waste, garage and basement clutter, office furniture, and light construction debris such as drywall or flooring. Policies vary by company, so check a crew's profile or ask them directly if your item is unusual.

Hazardous materials are almost always excluded: paint, chemicals, solvents, asbestos, fuel, propane tanks, batteries, and medical waste usually require specialist disposal. Many companies also have limits on very heavy items like concrete or soil. Ask before booking if you are unsure.

Most companies price by volume — how much space your items fill in the truck — so small single-item pickups can start under $100 while full truckloads often run into several hundred dollars. Access, stairs, item weight, and your region all affect the final price. Our pricing guide breaks down typical costs in detail.

Many companies can collect items left outside, in a garage, or another accessible area without anyone home, but policies differ and some require an adult present for in-home removal. Confirm access arrangements with the crew you hire when you book.

Often, yes. Many crews hold slots for same-day or next-day jobs, especially in larger cities where more companies operate. Availability depends on each company's schedule, so contacting crews near you early in the day gives you the best chance of a fast pickup.

Responsible crews sort collected items for donation, recycling, and disposal, sending reusable furniture and recyclable metals away from landfill. Many companies publish their donation and recycling commitments on their profile — a good question to ask when comparing quotes.

A little preparation speeds everything up: group items in one accessible spot if possible, clear a path to the door, disconnect appliances, and mention stairs, tight hallways, or parking restrictions when you request your quote so the crew arrives with the right equipment.

Create an account, complete the short onboarding form with your services, coverage area, contact details, photos, and rates, then choose a subscription plan. Once approved, your public profile goes live and starts appearing in Jenexo search results, on the map, and in search engines.

Your Jenexo profile is built to be indexed and ranked by Google, Bing, and AI search engines, helping local customers find you when they search on traditional search engines or ask AI tools (like "need junk removal in [city]"). You get a dedicated page with your services, rates, photos, team, and reviews — plus placement on our map — without needing to build or maintain your own website.

Listings are subscription-based with monthly and discounted yearly plans at several tiers depending on how much visibility and profile space you need. You can see current plans during sign-up, and support is always happy to help you pick the right tier for your coverage area.

Add links to individual Google reviews rated four stars or higher from your business dashboard. Jenexo imports those reviews so customers can see genuine feedback on your profile; you remain in control of which review links you provide.

Yes. From your business dashboard you can edit your description, services, rates, service areas, photos, and team members whenever you need. Changes keep your profile fresh, which helps both customers and search engines understand exactly what you offer and where you work.